Salesforce Administrator

At TRC Talent Solutions, we partner with leading healthcare services organizations to connect top-tier technology talent with impactful career opportunities. We are currently supporting a growing provider of physical therapy and rehabilitation services in their search for a Salesforce Administrator to join their dynamic team.

Summary

The Salesforce Administrator is responsible for the daily configuration, administration, and optimization of the organization’s Salesforce platform. This role ensures system performance, data integrity, user access control, and platform alignment with business needs across a growing healthcare services network.

The ideal candidate is highly detail-oriented and experienced in Salesforce administration, capable of supporting both technical platform needs and business users in a fast-paced, service-driven environment.

Responsibilities

• Manage Salesforce user accounts including creation, modification, and deactivation

• Assign and maintain profiles, roles, and permission sets

• Perform mass account transfers and support organizational changes

• Monitor login activity, investigate access issues, and resolve anomalies

• Build and maintain reports and dashboards with stakeholders

• Identify and correct data issues such as missing or incorrect records (e.g., NPIs)

• Maintain data security, compliance, and quality standards

• Configure objects, fields, relationships, record types, and page layouts

• Develop and maintain workflow automation using Flows, validation rules, and related tools

• Manage security settings including OWD, sharing rules, and field-level security

• Monitor system performance, storage usage, and API integrations

• Configure and support third-party applications and AppExchange tools

• Troubleshoot data synchronization and integration issues

• Support Salesforce release updates and perform sandbox testing

• Conduct system health checks and configuration audits

• Document system changes, configurations, and best practices

• Provide end-user support, training, and adoption assistance

• Serve as primary point of contact for Salesforce support tickets

• Support clinical users with related systems such as scheduling and EMR-adjacent tools

• Coordinate with vendors and escalate technical issues as needed

• Participate in change control and release management processes

Requirements

• 1–3 years of Salesforce administration or CRM management experience (or equivalent experience)

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field preferred

• Strong understanding of Salesforce architecture including objects, fields, relationships, roles, and permissions

• Experience with Salesforce data tools such as Data Loader or Data Import Wizard

• Familiarity with Salesforce automation tools including Flow, Process Builder, and validation rules

• Understanding of Salesforce security model including OWD, sharing rules, and field-level security

• Strong communication skills with ability to translate technical concepts for non-technical users

• Ability to collaborate across IT, operations, compliance, and business teams